We are committed to ensuring our infrastructure assets are of a high safety and operating standard and may require access to inspect and/or work on those assets.  In those cases, we will provide as much notice as is practicable to residents (even in emergencies) and will as far as is practical to be swift, professional and courteous in all our work we undertake.

To keep our systems running smoothly and safely, we may need to undertake maintenance, depending on the type of asset.  We will endeavour to provide as much notice as possible to residents, businesses, councils and other organisations so that we create as little interruption as possible.

Occasionally we will need to remove old pipeline components and replace them with new.  Depending on the scale of the work, we will notify residents, businesses or other stakeholders that may be affected and work with them to understand their requirements and minimise any inconvenience.  LinkWater will fully restore properties after work is complete.

In emergencies, LinkWater staff or authorised contractors may need to access properties to undertake immediate repairs of affected infrastructure assets.  Where urgent action is required, immediate access will be necessary to preserve life and property.  In these circumstances, every effort will be made to contact owners prior to accessing any property.

In order to protect the pipeline infrastructure from damage and to enable the continue safe operation of the South East Queensland Water Gird, any works or activities within the easement area and or along LinkWater's pipeline corridors by landowners and or third parties will require written consent from LinkWater before those works can proceed.